Shipping & Returns

Shipping Policy


At JoyfulGiftBox.com, we are committed to delivering your mystery gift boxes with care and efficiency.

Processing Time: Orders are prepared within 5 business days after purchase.

Shipping Time: Delivery usually takes 10-30 business days, depending on the destination and shipping carrier.

Global Free Shipping: We offer free worldwide shipping on all orders.

Tracking Information: Once your order is shipped, you will receive a tracking number via email.


Returns & Refunds


Due to the nature of our mystery gift boxes, we generally do not accept returns or exchanges unless the product is defective or damaged upon arrival.

Damaged or Incorrect Items: If you receive a defective or incorrect item, please contact us at joyfulgiftbox2025@gmail.com within 7 days of receiving your order.

Refund Process: Upon approval, we will either resend a replacement or issue a refund to your original payment method.

Cancellation Policy: Orders can only be canceled within 24 hours of purchase.


For any questions or concerns, feel free to contact us via WhatsApp: 8613632914171 or email us at joyfulgiftbox2025@gmail.com.

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