Privacy policy

At JoyfulGiftBox.com, we take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website and make a purchase.

1. Information We Collect

We collect the following types of information when you interact with our website:

• Personal Information: When you place an order, we collect your name, email address, shipping address, and phone number.

• Payment Information: We process payments securely through trusted third-party payment providers. Your payment information (credit/debit card details) is not stored on our servers.

• Log Data: Our website automatically collects log data such as your IP address, browser type, and operating system to improve the functionality of our site.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Fulfillment: To process and ship your orders efficiently.

• Customer Service: To respond to your inquiries and provide support.

• Marketing: If you subscribe to our newsletter or promotions, we may send you updates about new products and offers (you can opt out at any time).

• Improvement of Services: We analyze user behavior to improve the design and functionality of our website.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers to complete the following functions:

• Payment processing

• Order fulfillment and shipping

• Email marketing (if you have subscribed)

These third-party providers are required to comply with data protection laws and keep your information secure.

4. Data Security

We use appropriate technical and organizational measures to safeguard your personal information. Your data is stored securely, and all payment transactions are encrypted using SSL (Secure Socket Layer) technology.

5. Cookies

We use cookies to improve your browsing experience on our website. Cookies are small text files placed on your device to remember preferences and enhance website functionality. You can choose to disable cookies in your browser settings, but this may affect your user experience.

6. Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us at joyfulgiftbox2025@gmail.com.

7. Changes to This Privacy Policy

We reserve the right to update or change this privacy policy at any time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us:

• Email: joyfulgiftbox2025@gmail.com

• WhatsApp: +8613632914171

Your privacy is important to us, and we are committed to ensuring a safe and secure shopping experience.